Human Resources Policies and Procedures

CQC Standard Compliant Fully Editable Word Templates

Human Resources Master Suite

Standard operating procedures for recruitment, DBS checks, staff handbooks, probation reviews, family leave, and disciplinary management for care providers.

Safer Recruitment & Onboarding

✓ Safer Recruitment & Selection Policy
✓ DBS & Criminal Record Verification Policy
✓ Right to Work & Identity Check Protocol
✓ Employment Reference Request Template
✓ Job Description & Person Specs (Carer/Manager)
✓ Offer Letter & Statement of Terms Template
✓ General Induction Checklist & Protocol
✓ Probationary Period & Induction Policy
✓ Fit & Proper Person Declaration Form

Conduct, Disciplinary & Grievance

✓ Disciplinary Policy & Procedure
✓ Disciplinary Procedure Flowchart
✓ Grievance Handling Policy & Procedure
✓ Staff Code of Conduct & Ethics
✓ Anti-Harassment & Bullying Policy
✓ Capability & Performance Management Policy
✓ Social Media & Media Relations Policy
✓ Staff Confidentiality & NDA Agreement
✓ Staff Alcohol & Substance Misuse Policy

Statutory Leave & Family Policies

✓ Maternity Leave & Pay Policy
✓ Paternity Leave & Pay Policy
✓ Shared Parental Leave & Pay Policy
✓ Adoption Leave & Pay Policy
✓ Compassionate & Bereavement Leave Policy
✓ Flexible Working Policy & Request Form
✓ Statutory Sick Pay (SSP) & Sickness Policy
✓ Annual Leave & Holiday Entitlement Policy
✓ Time Off for Dependants Policy

Appraisals & Training Development

✓ Staff Supervision & One-to-One Record Sheet
✓ Annual Performance Appraisal Template
✓ Care Certificate Tracking Portfolio Sheet
✓ Staff Competency Assessment Audit Framework
✓ Mandatory Training Matrix & Renewal Log
✓ Continuing Professional Development Policy
✓ Staff Training Evaluation Form
✓ Employee Training Agreement Protocol

Staff Health, Safety & Wellbeing

✓ Staff Wellbeing & Mental Health Policy
✓ Stress Management Risk Assessment Template
✓ Lone Worker Safety Checklist for Care Staff
✓ Personal Emergency Evacuation Plan (PEEP) Form
✓ Employee Consent to Share Information Form
✓ Display Screen Equipment (DSE) Checklist
✓ Staff Occupational Health Referral Protocol
✓ Return to Work Interview Form

Workforce & Governance

✓ Employee Handbook Master Template
✓ Staff Rotas & On-Call Policy
✓ Overtime, TOIL & Travel Expense Policy
✓ Agency Staff Utilization Checklist
✓ Staff Exit Interview Questionnaire
✓ Equal Opportunities Monitoring Form
✓ Whistleblowing & Freedom to Speak Up Policy
✓ Workforce Race Equality Governance Protocol

Customized Policy Assistance

Need Specific Documents or Custom Support?

Get in touch with our CQC compliance specialists. Select the exact policies or templates you require for your care organization without any obligation.